Terms & Conditions

Last Updated: 2025-02-12

Welcome to Ten Hands Brewery Merch ("we," "our," or "us"). These Terms and Conditions govern your use of our e-commerce store, where we sell merchandise related to [Ten Hands Brewing Merch] ("Brewery"). By accessing or purchasing from our website, you agree to these terms. Please read them carefully.

1. General Conditions

• You must be at least 18 years old or the legal age in your jurisdiction to make a purchase.

• We reserve the right to refuse service to anyone for any reason at any time.

• Any reliance on the material on this site is at your own risk. We are not responsible if the information provided is inaccurate, incomplete, or outdated.

2. Products and Availability

• All product descriptions, images, and prices are subject to change at any time without notice.

• We reserve the right to discontinue any product at any time.

• We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee exact representation due to screen variations.

3. Orders and Payment

• By placing an order, you agree to provide current, complete, and accurate purchase and account information.

• We accept payment through Klarna (card/invoice/Swish etc depending on your country). All transactions are secure and encrypted.

• We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized transactions.

4. Shipping and Delivery

• We ship only within most countries/regions, but not to islands.

• Shipping times are estimates and may be subject to delays beyond our control.

• Any customs duties, taxes, or additional fees are the responsibility of the customer.

5. Returns and Refunds

• We accept returns within 30 days of delivery for eligible items.

• Items must be unused, in their original packaging, and accompanied by proof of purchase.

• Refunds will be processed to the original payment method within 10 days of receiving the returned item.

• Shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

• All content on this website, including images, logos, and text, is the property of Tend Hands Brewery or its licensors and may not be used without permission.

• Unauthorized use of our trademarks, branding, or content is strictly prohibited.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.

8. Privacy Policy

• Your personal information is handled in accordance with our Privacy Policy, available here.

• By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

9. Changes to Terms

• We reserve the right to update or modify these Terms and Conditions at any time.

• Any changes will take effect immediately upon posting on our website.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at: Ten Hands Brewing
customerservice@tenhandsbrewing.com
Fallvindsgatan 2, 652 21 Karlstad

Thank you for shopping with Ten Hands Merch!